Terms of use
Our terms page covers the rules of using an account; this page covers the data behind it. Where the two overlap, the stricter deletion wording is the one that applies.
Your cg777 account runs on a short and specific list of personal data: the details you hand over when you open it, the wallet records your JazzCash or...
We collect the minimum needed to run your account and settle withdrawals: your name, date of birth, contact number, email, and the identifiers your bank or wallet provider returns when funds move. Where local law permits, we also read device and location signals to catch unusual login behaviour early. Transaction records stay on file for as long as our accounting and dispute
duties in supported regions require, then we delete or anonymise them. Fields you leave blank are not stored. You can ask us to correct anything that is wrong, and you can request a copy of what we hold; those requests run through the support channels further down this page. We do not sell your personal data to anyone.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Data handling only matters if the account itself is safe, so we layer the two together. Every session runs over an encrypted connection, wallet confirmations happen before a withdrawal leaves us, and...
Your login and every page after it travel over an encrypted connection, so nobody on a shared network can read your account activity or your saved payment details as they move.
We ask for a second check when you sign in from a new device. It takes seconds, and it stops a stolen password from turning into a drained balance.
A withdrawal is matched against the wallet that funded it before we release anything. That single step is why money returns to the same JazzCash or Easypaisa account you used.
Support agents see only the fields their task needs. Full transaction histories sit behind a second approval layer, and each lookup is written to an audit trail we keep.
Records are held for a set period tied to accounting and dispute rules in supported regions, then removed. We do not keep old wallet data on the off chance it becomes useful later.
You can see which devices have signed in, end a session you do not recognise, and switch off optional notifications. Changes apply straight away on mobile and on desktop.
This policy is not written in isolation. The same wording about collection, storage and deletion appears on our terms page, our cookie page and our withdrawal page, so you are never left...
Our terms page covers the rules of using an account; this page covers the data behind it. Where the two overlap, the stricter deletion wording is the one that applies.
The cookie page lists each tag we set, what it does and how to switch it off. Everything described there feeds the collection list on this page.
Payout timing and verification steps sit on the withdrawal page. This page explains why the identity checks behind them exist and how long those records are kept.
Market settlement rules live on a page of their own, and the personal data attached to a settled market follows the same retention window described here.
Closing an account does not wipe the trail instantly. The closure page sets out what goes straight away and what stays while a payout or dispute is still open.
We publish these pages in English for Pakistan, and the same commitments hold wherever we operate under local law. Region labels sit at the head of each page.
When a clause changes we date the revision and summarise it, so you can compare today's wording with the version you agreed to when you opened the account.
Long policies get skimmed, so we shaped this one to be read in pieces. Short summaries sit above each clause, wallet names appear as chips you...
Each clause opens with two or three lines of everyday language before the formal wording. Read the summary if that answers you, or carry on into the detail below.
Funding names appear as short chips near the head of the scope section, so you can see at a glance which Pakistani rails the record-keeping here applies to.
A date sits at the head of the page. If the wording changes, that date moves and the revised clause is marked, so you can spot the difference quickly.
A short index lists every heading. Tap one and the page moves to that clause, which saves scrolling through material that has nothing to do with your question.
A banner states which regions this version applies to, Pakistan included. It also confirms that access depends on where local law permits, before you sign in.
The whole page can be saved or printed as one file, which helps if you want a copy of the wording you agreed to when you opened your cg777 account.